Balltime Ltd. (“Balltime”, “we”) is committed to maintaining the privacy of its users (“user”,“you”). The following information describes how Balltime collects and processes informationabout you when you use our Platform (as defined below) and website (the “Website”).
Our Privacy Policy explains:
• What information we collect and why we collect it.
• How we use that information.
• Your rights with regard to the collection of such information.
By using our Platform and Website, you agree to this Privacy Policy.
General
Balltime provides an online platform (“Platform”) which enables coaches (“Coach”), athletes(“Athlete”) and their parents/legal guardians (“Parent”) (“together are referred to as “users”) to upload game or practice footage, edit or share such footage via a designated link and access game performance reports and analytics (“Services”). The platform uses AI technology to analyze the uploaded footage, and pre-edit it for the User’s convenience. The Website provides information about Balltime and its Services and enables its users to log in to the Platform, utilize the Services and contact Balltime.
Device
You can access the Platform and Website through various Devices. A “Device” is any digital device used to access the Platform and Website, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access of the Platform and Website, regardless of how you access them, and by using ourPlatform and Website you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.
Collecting Information
Please note that the scope of this Privacy Policy is limited only to information collected by Balltime through your use of its Platform and Website. Some information may be automatically collected, and some is collected when you interact with our Platform and Website. The type of information that may be automatically collected is non-personal information, which includes your session durations, the content you accessed on the Platform and Website, the frequency and scope of your use of the Platform and Website and information about your Device and internet connection including the operating system you use and browser type.Information from which you can be personally identified may also be collected, including but not limited to your name, email address, phone number, and the location of the Device through which you used the Platform and Website (hereinafter: “Personal Information”). PersonalInformation shall be collected only if received voluntarily from you, including, without limitation, via the following ways:
a. Create an Athlete AccountIf you are an Athlete and you wish to create an account ("Athlete Account"), we will collect your Personal Information, such as your full name, email address, the educational facility or Youth Club Organization you are associated with, your team identification number and any content including videos that you choose to upload to the Platform. If you are a Parent, uploading the information of your child-Athlete, we will collect the information mentioned above in relation to your child, and your contact information to enable you to log in via the Athlete Account.Please note that when an Athlete Account is created, Athlete Personal Information maybe accessed by the Athlete, Parent (in some cases) and Coaches. Furthermore, please note that the general public may have access to Athlete Personal Information contained in the videos uploaded via the platform and shared by the user.
b. Create a Coach AccountIf you register to create a Coach account (“Coach Account”), we will collect yourPersonal Information, such as your full name and email address, phone number as well as the list of Athletes (team roster) you submitted to the Platform and any content you choose to upload.
c. Create an Individual AccountIf you register to create an Individual Account (“Individual Account”), we will collect your Personal Information, such as your full name and email address, phone number and any content you choose to upload. Please note that your Individual Account is set to be private by default and unless set otherwise by you, will not be shared with third parties.
d. Log-In to the PlatformIf you wish you create an Account using a Single Sign-On account (“SSO”) such asGoogle, Facebook or other available SSO services, note that signing in via the SSO will provide us with access to information these SSO services obtain about you, and all in accordance with your specific SSO’s privacy settings.
e. Marketing Communications and NewsletterIf you wish to register and receive communications from Balltime, such as receiving our newsletter, and being provided with information on the Services, subject to your consent, we will collect your email address, and will send you the required materials
Use of Information
We use the Personal Information we collect from you for a range of different business purposes according to different legal bases of processing. We may use or process your PersonalInformation for the following purposes. One or more purposes may apply simultaneously.
1. Providing the Requested Services
• We collect the Personal Information set forth under Sections (a) (b) and (c) above to enable you to create a an Account to use the Platform.
• We collect your Personal Information submitted when you contact us, to facilitate and support any question you may have with respect to the Website, Platform or Services.
• Such collection of information will enable us to provide you with technical and professional assistance, with regard to the Platform and Website you are provided with or wish to be provided with.
We process the Personal Information where it is necessary for the adequate performance of the contract regarding the requested Services.
2. Improvement and Development of the Services
• We collect Personal Information to improve and develop our Services and understand feedback on Balltime’s Platform and Website and to help provide more information on the use of the Services more quickly and easily.
• We collect Personal Information for ongoing review and improvement of the information provided on our Platform and Website to ensure it is user friendly.
• We collect Personal Information to improve the management and administration of our business and maintain compliancy with our internal policies and procedures.
• We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve our Platform and Website, develop new features, and conduct audits and troubleshooting activities.
We process this information in light of our legitimate interest in improving the Platform andWebsite, to allow our users to have the best experience.
3. Maintain a Safe and Secure Environment
We may use your information to detect and prevent fraud, abuse and security incidents in the following ways;
• Verify and authenticate your identity and prevent unauthorized or illegal activity;
• Enhance the safety and security of our Platform and Website;
• Conduct security investigations and risk assessments;
• Prevent or take action against activities that are, or may be, in breach of our terms of service or applicable law.
We process this information in light of our legitimate interest in improving our Platform andWebsite by enabling our users to browse in a secure environment.
4. Personalize Content, Advertising and Marketing
• If you have used Balltime’s Services in the past, we have a legitimate business interest for matching the data we collect with other data we had already collected.
• This enables us to understand your needs and interests, optimize the content we send you and make it more suitable and relevant to your needs.
• This also enables us to improve your experience on the Platform and Website by providing you with personalized content, recommendations, and features.
We process this information in light of our legitimate interest to personalize your experience on the Platform and Website and customize our content.
Disclosure of Information and Transfer of Data
Except as otherwise provided in this Privacy Policy, we reasonably attempt to ensure that we never intentionally disclose any of your Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted or required under law.
In order to perform our contractual and other legal responsibilities or purposes, we may, from time to time, need to share your Personal Information with third parties. We may as well share your Personal Information with our affiliates, subsidiaries or any third party service providers and individuals to facilitate our Services or any portion thereof, such as marketing, data management or maintenance services. We may also share your information with analytics service providers for analytics services. Such analytics service providers set their own cookies or other identifiers on your Device, through which they can collect information about your usage of our Platform and Website. This helps us compile aggregated statistics about the effectiveness of our Platform and Website.
The above mentioned third parties may be located in countries other than your own, and we may send them information we receive. When such third party service providers process yourPersonal Information on our behalf, we will assure that they comply with obligations similar to those which are set forth in this Privacy Policy. We will also assure that they will abide by our data privacy and security requirements, and will be allowed to use the Personal Information solely for the purposes we set. We will transfer your Personal Information while using appropriate and suitable safeguards, while using a variety of legal mechanisms, including contracts, to ensure your rights and protections travel with your data.
We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you may also be released in order to comply with any valid legal obligation or inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if you use the Platform or Website to perform an unlawful act or omission or take any act or omission that may damage Balltime, its property and goodwill, or if there is an attempted breach of the security of the Platform or Website or a physical or property threat to you or others. With respect to our data protection practices, you have the right to file a complaint to any relevant supervisory data protection authority.
Sharing Personal Information via Social Media Platforms
You may share content which was uploaded to the Platform via Balltime’s provided designated link. With respect to the Personal Information included in the content you chose to share, you warrant that you have all the necessary rights and applicable consents, in case required, to share such content. Balltime, shall not be liable for any violation of any right (including, without limitation) the privacy right of any individual whose information is shared by you via Balltime’s designated link.
YouTube Integration
When connecting Balltime with your YouTube channel for automating editing of the videos in your channel, the data related to your edited video and the use of YouTube API Services will be processed by YouTube in accordance with Google privacy policy.
You can revoke Balltime’s access to your YouTube channel data at any time through theGoogle security settings page at Google Security Settings.
Your Rights
You have the right at any time to request to access or modify your information. To exercise these options, please contact us at contact@balltime.com.
In some jurisdictions, in particular those located within the European Union (the "EU"), within the European Economic Area (the "EEA") or within the United Kingdom (the “UK”), you maybe afforded specific rights regarding your Personal Information. Subject to such eligibility, you may have the following rights to:
1. Request a rectification of your Personal Information where the information we holdout you is incorrect or incomplete.
2. Object to the processing of your Personal Information for direct marketing purposes.
3. Object to the processing of your Personal Information where our legal basis for that processing is that such processing is necessary for our legitimate interests.
4. Object to an automated decision-making (including profiling) in certain circumstances.
5. Request the erasure of your Personal Information in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for, and there is no compelling reason for us to continue to process or store it.Receive your Personal Information, or ask us to transfer it to another organization that you have provided to us, which we process by automated means, where our processing is either based on your consent or is necessary for the performance of a contract with you.
If you wish to file a request regarding any of the above, you may contact us at: contact@balltime.com.
California Privacy Rights
The California Consumer Privacy Act of 2018 (“CCPA”) permits users who are California residents to request to exercise certain rights. If you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to your PersonalInformation. In particular, you can request the following:
● The categories and specific pieces of your Personal Information that we have collected.
● The categories of sources from which we collected your Personal Information.
● The business or commercial purposes for which we collected your PersonalInformation.
● The categories of third parties with which we shared your Personal Information.
You can be rest assured that we do not sell your Personal Information. If you choose to exercise your rights, we will not charge you different prices or provide different quality of our Website and Platform, unless those differences are related to your provision of your PersonalInformation.
Please note that we will be required to verify your identity and request before we are able to comply with your requests. As a part of this process, government identification may be required.
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide, will only cover the 12 month period preceding your verifiable request's receipt. If, for some reason, we cannot reply within such time frame, our response will include an explanation for our inability to comply. If you wish to exercise yourCCPA rights, please contact us at: contact@balltime.com.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not :
1. Deny you goods or services .
2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties .
3. Provide you with a different level or quality of goods or services.
4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
CAN-SPAM Act
The CAN-SPAM Act is a Federal US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out strict penalties for violations.
To be in accordance with CANS-PAM, Balltime agrees to the following:
• Not use false or misleading subjects or email addresses.
• Identify the commercial message sent to you as an advertisement when required.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us atcontact@balltime.com and we will promptly remove you from ALL correspondence.
Cookies
We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of this Platform and Website. This aggregated tracking information maybe used to help us improve and enhance the Platform and Website experience for all of our users. In addition, cookies are used for adjusting the Platform and Website to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on the Platform and Website, the location from which you accessed the Platform andWebsite and more. If you would prefer not to have cookies stored on your Device, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your Device. However, by rejecting the cookies, you may be unable to fully access the offerings on this Platform and Website. To find out more about cookies, visitwww.allaboutcookies.org.
Opt in or Opt Out
You are always in control of your data, and if you choose to receive information from us, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to contact@balltime.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.
Links to Other Websites
This Website and/or Platform may provide links to other websites. Please be aware that these other websites are not covered by our Privacy Policy. This Privacy Policy does not cover the information practices exercised by other providers of products or services, advertisers or other websites, companies or individuals, which are not owned or controlled by Balltime. We suggest that when linking to another website, you always read that website’s privacy policy before volunteering any personally identifiable information.
Data Security
We deploy industry standard measures to ensure the security, confidentiality, integrity and availability of Personal Information we process. We maintain physical, technical and administrative safeguards, and test and update these periodically. We endeavor to restrict access to Personal Information on a ‘need to know’ basis for the provision of Services to you. No such measures are perfect or impenetrable. In the event of a security breach, we will take all reasonable action to minimize any harm. Although we will do our best to protect PersonalInformation, we cannot guarantee the security of data transmitted to our site or to group companies, and transmission is at the users own risk .
Data Retention
Generally, Balltime does not retain information longer than necessary to provide its Service sand for its reasonable business and lawful needs. If you withdraw your consent to us processing your data, we will erase your Personal Information from our systems, unless the data is required for Balltime to establish, exercise or defend against legal claims or it is necessary for the performance of the requested Services.
Children's Privacy
The Website and Platform are designed for adults. We do not knowingly collect PersonalInformation from persons under the age of 13 (in the US) or 16 (in the EU). Children under the applicable age are not permitted to use our Platform and Website, and must request a Parent to provide their consent with respect to our collection of any Personal Information in connection with the Website and/or Platform. We will delete any information later determined to have been collected from an underage user. Coaches are required to add underage users to a team roster only with express written consent from a parent or legal guardian. Balltime is not liable for obtaining such consent or any violation of a privacy right in these circumstances.IF YOU ARE UNDERAGED YOU MAY NOT USE THE WEBSITE AND PLATFORM,UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLYIf you are a Coach or a Parent and think an under aged user has provided us with PersonalInformation, please contact us at contact@balltime.com.
Questions Regarding Our Privacy Policy
If you have any questions regarding this Privacy Policy or the practices described above, you are always welcome to contact us at contact@balltime.com.
Revisions and Modifications to our Privacy Policy
We reserve the right to revise, amend, or modify this Privacy Policy at any time. When changing the policy, we will update this posting accordingly. Please review this Privacy Policy often so that you will remain updated regarding our current policies.
Governing Law and Jurisdiction
This Privacy Policy will be governed and interpreted pursuant to the laws of the state of Israel without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Tel Aviv, Israel, to the exclusion of any other jurisdiction.
This page was updated on October 2022